The hotel offers amenities for your comfortable stay and unforgettable experiences
Immaculate Rooms!
“My room was spotless and exuded comfort with its cozy beds, ensuring an excellent night's sleep for my family.” view full review
Delicious Meal Deal!
“The meal deal was perfect! Both dinner and breakfast were not only reasonably priced but also tasted incredible.” view full review
Secure Parking
“The secure parking provided peace of mind, allowing us to explore the area without any worries regarding our vehicle.” view full review
Spotlessly Clean Bathroom!
“The bathroom was exceptionally clean and well-maintained, which made our stay even more enjoyable.” view full review
General
Free Wi-Fi in public areas
Dining
Restaurant
Bar/ Lounge area
Room features
Tea and coffee facilities
Ironing facilities
Bathroom
Free toiletries
Media
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
52 High Street, Brentford,
London,
United Kingdom,
Greater London
Map view
street view
52 High Street, Brentford,
London,
United Kingdom,
Greater London
City landmarks
Botanical Garden
Royal Botanic Gardens
2.5
km
Richmond
Richmond Park
4.7
km
Museum
The Musical Museum
660 m
Palace
Kew Palace
2.1
km
Church Of St Lawrence
700 m
Museum
London Museum of Water and Steam
1.1
km
Stadium
Twickenham Stadium
4.3
km
Park
Syon Park
1.9
km
Park Rd House open Wednesdays
Syon House and Park
1.9
km
Ornamental Bridge In Syon Park Over Pond Near Entrance Gates
680 m
Flora's Column
720 m
Park
Boston Manor Park
1.8
km
Palace
Syon House
1.9
km
Gym
Gunnersbury Park
2.2
km
Brentford Lock Canalside
770 m
Museum
Gunnersbury Park Museum
2.7
km
River Thames
Kew Bridge
1.2
km
Syon Park Boathouse The Pavilion
1.9
km
Kew Road Royal Botanical Gardens
Shirley Sherwood Gallery of Botanical Art
1.3
km
Art object
The Hive
2.0
km
Garden
Elizabeth Gate
1.7
km
Royal Botanic Gardens Kew
Queen Charlotte's Cottage
2.4
km
Alpine House
2.1
km
Gallery
Marianne North Gallery
2.9
km
Garden
The Great Pagoda
1.6
km
Treetop Walkway
Treetop Walkway
3.0
km
Garden
Waterlily House
810 m
Nearby
Stadium
Griffin Park
490 m
Brentford Monument
230 m
Watermans Arts Centre
300 m
Restaurants
River Cafe
60 m
High Street
McDonald's
180 m
322 High Street
KFC
480 m
211 High Street
Jenny's Cafe & Kebab
520 m
207A High Street
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
Great location
Friendly staff
Hectic dining
Missing telephone and tissues
7.2/10
Very good
Rooms
8.0
Location
8.2
Service
7.0
Dining
6.8
Guest reviews
7.2/10
based on 5 reviews
8.6
8.6/10 based on 166 reviews
Joseph
United Kingdom,
June
2024
7.6/10
Getting a late check-in close to 3 am due to pre-booked train tickets wasn't an issue at all. The spacious and comfortable room was clean overall, but it felt a bit cold when we arrived late in the evening around 7ish. The hotel offers convenient parking spaces, which is a plus.
Rooms
8.0
The room I stayed in was spacious, clean, and provided a comfortable experience.
Service
7.0
The staff were great with the children and tried to address issues promptly, though there were some problems with the tap in the bathroom. Despite that, they were attentive during my stay.
Location
9.0
The location is perfect for visiting Kew Gardens and also provides easy access to other areas like Richmond and Chiswick while offering limited but convenient parking for a reasonable cost. Being near Brentford High Street and Kew Gardens tube station was very convenient.
Dining
7.0
The dining experience was decent. The restaurant offerings were varied, but the service might have been affected by the high demand, possibly due to a nearby event such as a rugby final.
Facilities
7.0
The facilities were good overall, though there were some issues with the tap in the bathroom. The hotel offers a nice atmosphere but could use some improvements.
Robin
United Kingdom,
March
2024
8.4/10
My stay at the Premier Inn was a wonderful experience. The rooms were clean, comfortable, and spacious, offering a great night's sleep. The staff were friendly and helpful, making me feel welcome throughout my stay. The convenient location near Kew Gardens and the wonderful service truly stood out. However, the dining experience was a bit hectic at times, but the Sicilian pastries were a delightful treat.
Rooms
9.0
My room was up to the usual high standards for this chain, providing a very good size and a comfy bed. It was clean, quiet, and comfortable.
Service
8.0
The staff, especially Deto, were really friendly and cheerful. They went out of their way to make my stay pleasant, even looking up the bus timetable for me.
Location
10.0
The hotel's location on Brentford High Street, near Kew Gardens and the Steam Museum, was perfect for me. Andreea at the reception was particularly helpful in directing me to the nearby spots.
Dining
7.0
The dining experience was plentiful and hot, with staff replenishing the food quickly. Although a little hectic, the Sicilian pastries were a highlight.
Facilities
8.0
The hotel's facilities were satisfactory, but the absence of a telephone or tissues in the rooms was a bit strange.
Great location
Hectic dining
Johnny
United Kingdom,
March
2024
7.0/10
I had a pleasant stay at the hotel, with clean and reasonably quiet rooms, although some noise from passing planes disturbed me at times. The air conditioning worked well to counter the noise from the nearby road. The service was lacking in organization and left something to be desired. The location was ideal for exploring Kew, Richmond, and London. The dining experience was limited to just breakfast, which was plentiful and enjoyable. The facilities were adequate but could use improvement.
Rooms
8.0
The rooms were clean and reasonably quiet, with effective air conditioning to minimize external noise.
Service
5.0
The service lacked organization and supervision, leading to some frustrating incidents.
Location
9.0
The location was perfect for visiting Kew Gardens and exploring the surrounding areas.
Dining
7.0
The breakfast was plentiful and enjoyable, but the dining options were limited.
Facilities
6.0
The facilities were adequate but could be improved.
John
United Kingdom,
July
2023
7.0/10
The hotel offers clean and comfortable rooms with the convenience of air conditioning and a fan. The service is friendly and attentive, although an extra staff member would have been beneficial. The location, while a bit out of the way, provides access to various attractions. The dining experience is pleasant but could be chaotic at times. Overall, a good value for money option.
Rooms
8.0
The room was spotless, with a good-size TV and adequate air conditioning.
Service
7.0
The service was very kind and attentive, with a focus on presentation even during breakfast.
Location
7.0
The hotel is a fair walk to the tube but well-located for visiting attractions like Kew Gardens and Chiswick House.
Dining
6.0
The dining room offers good value for money, although it can get chaotic during peak times.
Facilities
7.0
The facilities are sufficient but may benefit from more attentive staff during busy periods.
Arthur
United Kingdom,
June
2023
6.8/10
I had a mixed experience at this hotel. The rooms were reasonably clean and quiet, but the heat was uncomfortable despite the fans. The bathrooms were in good condition, and the coffee and croissant were a nice touch. However, the location had some drawbacks, failing to meet expectations, and the instant coffee supply was disappointing.
Rooms
7.0
The rooms were clean and reasonably quiet, although I was disturbed a couple of times during the night by planes going overhead. The heat was too hot even with fans on and the windows open. The bathrooms were good. I enjoyed the 'Costa' coffee and croissant.
Service
8.0
The staff told me somebody else was in my room and my name was not on the list. However, they were lovely and helpful, even when we had a couple of nights checking in at 3 am in the morning. The late check-out service was convenient.
Location
6.0
The location was a bit of a letdown, spoiling our visit, as it was not very clean with smoking in the area. However, the hotel's proximity to the river and shops was excellent despite a few issues. Access to Kew Garden was convenient.
Dining
7.0
The dining experience was average, having to walk to the local train station for access to London. The selection was decent, though some items like the buns were disappointing in taste. The dining room ambiance was nice, offering good value for money.
Facilities
6.0
The facilities at the hotel were satisfactory, but there was a limited supply of not very pleasant instant coffee. Additionally, on a busy Sunday morning, there was not enough staff to manage breakfast efficiently.
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